Our Values
Our core Company Values form the basis of everything we do.
They are:
- To be prudent and ethical
- To be dependable and accountable
- To be honest and open
- To be tolerant and supportive
- To be respectful and courteous
- To be innovative and forward-thinking
Our Commitment
We are committed to providing high quality service to all clients, which requires a team approach. Each member of the Independent team understands the responsibilities they have and is committed to upholding the values of the company. They will actively seek ways to provide consistently high service, assisting other team members where required.
Our Standards
- We will, at all times, act in accordance with our Company Values whenever we are representing Independent.
- Honest and integrity mean doing what is right for our clients. It means taking personal responsibility for all actions, statements and representations.
- In all dealings as a representative of Independent, we will be punctual and dependable.
- All our communication will be respectful of our values and legislative requirements.
- We will respond to our clients on the same day or within a 24 hour period.
- Discrimination, in any form, is unacceptable.